Free prompt library · 24 prompts
Ready-to-use ChatGPT prompts for the jobs that turn up every week. Each one tells you when to use it. Copy it, fill in the purple brackets, and go.
Two habits that make every prompt better: give ChatGPT your brand voice brief first (build one free with our Brand voice builder), and leave customer names and private details out.
Replies, follow-ups and the emails you keep putting off.
Use it when: Someone asks “how much?” and you want to answer without scaring them off.
A potential customer asked about the price of [service or product]. My price is [price] and it includes [what's included]. Write a friendly reply that shares the price confidently, explains the value in two sentences and invites them to [book / ask questions / pay a deposit].
Tip: Lead with what they get, then the price. Never apologise for it.
Use it when: You need to send a quote and want it to look professional.
Write a clear, friendly quote email for [the job] for a customer who needs [what they need]. Include what's included, the price of [amount], timing, what happens next and how long the quote is valid. Keep it under 200 words.
Tip: Add one line that shows you listened to what they actually asked for.
Use it when: You sent a quote a week ago and heard nothing.
I sent a quote for [the job] [how long] ago and haven't heard back. Write a short, relaxed follow-up that checks in without pressure and makes it easy to say yes, no or not yet.
Tip: Most people aren't ignoring you. They're busy. One kind nudge is fine.
Use it when: You've had a negative review and your stomach dropped.
Here's a negative Google review of my business: [paste it, no names]. Here's what actually happened: [your side, briefly]. Write a calm, professional public reply that acknowledges their experience, doesn't argue, and offers to sort it out privately.
Tip: Wait an hour before you post it. Regulated replies always read better.
Use it when: Happy customers never think to leave a review unless you ask.
Write a short, warm message I can send happy customers after [their appointment / purchase], asking them to leave a Google review. Make it easy and personal, and include where to put the link: [REVIEW LINK].
Tip: Ask within 48 hours, while they're still glowing.
Use it when: A customer is unhappy and wants something done.
A customer is unhappy because [what happened, no names]. My policy is [your policy]. I'd like to [what you're willing to offer]. Write a kind, clear reply that takes responsibility where it's fair, explains what I'll do and keeps the door open.
Tip: Check your obligations under Australian Consumer Law if you're unsure what you owe them.
Use it when: Your prices need to go up and you're dreading telling people.
My prices for [service] are going up from [old price] to [new price] on [date]. Write a short, confident email to my existing customers that explains why in one or two sentences, thanks them, and gives them a chance to [book at the old price until a date].
Tip: Give at least a few weeks' notice. Loyal customers appreciate the heads-up.
Use it when: Someone just booked or bought and you want them to feel looked after.
Write a warm welcome email for new clients of my [type of business]. Include what happens next, how to prepare for [their first appointment / delivery], how to contact me and one small personal touch.
Tip: Set this up once in your email tool and it sends itself.
Turn the mess in your head into a plan you can actually follow.
Use it when: You have 40 things to do and 15 hours to do them in.
Here's everything on my business list this week: [brain dump]. I can work [hours] across [days and times, e.g. 9 to 2:30 on school days]. Make a realistic plan that puts the most important jobs first, groups similar tasks together and leaves a buffer for surprises.
Tip: If the plan doesn't fit, cut tasks, not sleep.
Use it when: You have a goal but no idea where to start.
My goal is [goal, e.g. 10 new clients a month] by [date]. My business is [what you do] and I have about [hours] a week. Break this into a 90-day plan with monthly milestones and three weekly actions I can actually keep up.
Tip: Review it every Sunday. Plans are meant to change.
Use it when: You suspect you're undercharging but aren't sure.
I charge [price] for [service or product]. It takes me [time] and costs about [costs]. My ideal customers are [who]. Help me work out my real hourly rate, what's eating into my profit and three questions to ask myself before I change my prices.
Tip: AI can help you think, but your accountant should check the numbers.
Use it when: You're the only person who knows how things work.
Here's how I do [a job I repeat]: [describe it however it comes out]. Turn it into a clear, numbered step-by-step process someone else could follow, with a checklist at the end.
Tip: Do one a week. In three months your business is far less dependent on you.
Use it when: You've got a supplier, collaboration or networking meeting coming up.
I'm meeting [who, e.g. a potential stockist] about [topic]. My goal is [what you want]. Give me 5 smart questions to ask, 3 things to have ready, and a short way to explain my business in 30 seconds.
Tip: Know your one must-have outcome before you walk in.
Use it when: You've been going back and forth for days.
I'm trying to decide whether to [option A] or [option B]. Here's my situation: [details]. Lay out the pros, cons and risks of each, ask me 3 questions that would help me decide, and tell me what you'd want to know if you were me.
Tip: AI clears the fog. The decision is still yours.
Use it when: You avoid looking at the numbers because they stress you out.
This month my income was [amount], my main costs were [list] and I'm hoping to [goal]. Help me see what went well, where money is leaking and one small change to make next month. Keep it simple and encouraging.
Tip: Same day every month makes it a habit instead of a dread.
Use it when: The week flew by and you can't remember doing anything.
Here's what I did in my business this week, big and small: [list everything]. Sum up my wins, name one thing I learned, and suggest the one thing to focus on next week.
Tip: Read it out loud before you close the laptop. You did more than you think.
These prompts are a great start. But if you'd rather these jobs happened on their own, without opening ChatGPT and pasting a prompt every time, I can set that up for you.
Stay regulated and get things done. Amanda
Social media and marketing
Captions, ideas and promotions that sound like you, not a robot.
A week of post ideas
Use it when: You open Instagram, stare at it, and close it again.
Tip: Pick three and do them well. Seven is a menu, not a to-do list.
Hooks that stop the scroll
Use it when: Your post is good, but the first line is flat.
Tip: Read them out loud. The one you'd actually say is the one to use.
Turn a client win into a post
Use it when: A client got a great result and you want to share it (with their permission).
Tip: Always ask first. A quote in their own words beats anything you write.
Plan around Australian dates
Use it when: You keep realising it's Mother's Day after the moment has passed.
Tip: Put the start dates in your calendar today, not the event dates.
One post, five ways
Use it when: You wrote something good and only used it once.
Tip: Space them out over two weeks. Nobody sees everything you post.
A 30-second Reel script
Use it when: You know Reels work, but you freeze when you hit record.
Tip: Film it in three short takes, not one perfect one.
Your Instagram bio
Use it when: Your bio still says what you did three years ago.
Tip: Your bio's job is to make the next step obvious. Clever comes second.
Promote without feeling salesy
Use it when: You've got an offer to share and you'd rather do your tax.
Tip: If it genuinely helps them, telling them about it is a kindness.